Technical Support Representative

The “Technical Support Representative” position begins as a contract position with the potential of leading to a permanent employment position within the corporation.

Please note, only applicants that are selected for interview will be contacted.

Closing date: CLOSED

Description The successful applicants will be assigned to theTechPlex Website Management Services, and will report directly to them.  All payments and associated benefits are processed directly through UserTutor Corporation.  The selected candidates will be involved with remote management services of all client websites, assisting clients with their Internet products through the support tickets system, and will form the front line for troubleshooting reported issues.  Duties include attending directly to client support tickets as assigned.

Core Skill Requirements Experience with WordPress and working in a customer service environment is required.  Familiarity with cascading style sheets and any other web development languages is an asset, as is familiarity with server management in a Linux environment.

UserTutor Corporation is looking for individuals who work well in a team environment, but also are willing and capable to assume a supervisory position as required. Assignments are provided with all materials made available, full description of the projects, and expected delivery date and requires an individual who can prioritize and manage multiple projects. Work is primarily though telecommuting and collaborating on-line.

Projects meetings are regularly scheduled and require attendance either on-line or on premises in Okotoks, Alberta or soon in Fort Erie, Ontario.

Position details of remuneration and core work hours will be discussed at interview for selected applicants. Please submit your resume in pdf, doc, or docx format only using the form below:

Thank you for your interest.  We are currently not accepting applications.