philosophy

Investment and Return

Investment is more than money.  Investment is a devoting, using or giving of time, talent, emotional energy, or any other resource for a purpose or to achieve a goal. And no matter how large and valuable the investment, the goal always remains the most important part. That goal is the hoped for return that would make any investment … Read more

The Full Service Era – Part 2

So what is that reasonable alternative? For every business it varies but the concept remains consistent – get back to the basics.  Kindness did not go out of style just because it’s the new millennium.  Same as courtesy.  It’s still as valid today as it was in any point of history.  Getting back to the … Read more

The Full Service Era – Part 1

Does anyone remember this fellow? Fill ‘er up!  Check the oil and tranny fluid.  Tires seem a bit low.  Clean the windshield, back window, and even the headlights. The full service era was an ideal – a philosophy that the customer was worth the full efforts of service.  Their time was important and service reflected … Read more